Secure by Design

From the first line of code to the production environment, we design VZro with security and privacy in mind. We minimise the data we collect, encrypt what we must store, and separate systems to reduce risk.

Tools That Give You Control

• Instant account and card freezing where supported
• Real-time notifications for logins and payments
• Dashboards showing connected accounts and consents
• Clear settings for managing devices and sessions

Device & Account Safety

The safety of your device is a major part of your overall security. We encourage and support:

• Up-to-date operating systems and security patches
• Strong screen locks and biometric protection
• Avoiding rooted or jailbroken devices
• Unique passwords for your email and VZro account

Open Banking & Consent Transparency

When you link bank accounts or payment methods, you stay in control of what data is shared and how it is used.

• Clear explanations of each consent you grant
• Ability to revoke access at any time from within the app or your bank
• Visibility of which accounts are linked and why
• Use of regulated Open Banking partners for access and payment initiation where available

Your Privacy Rights

We design our controls to align with major privacy frameworks. You may have rights such as:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of certain data, subject to legal requirements
• Portability of data in a structured format
• Objection to certain types of processing
• Opt-out of some data uses where applicable

Our Privacy Notice explains how these rights apply in different regions and how you can exercise them.

Education & Scam Awareness

We regularly update our content on fraud trends and scam tactics so that you can recognise risk early.

• Guides on common scams and how to avoid them
• Warnings for high-risk transaction patterns
• In-app reminders never to share one-time codes
• Clear steps to take if you suspect fraud

Transparent Policies & Support

Our security, privacy and fraud policies are written to be understandable, not just legally correct. If you have questions, you can contact our support team, who can explain both the technical and practical sides of our security approach.